Refund & Cancellation
If for any reason you are not satisfied with your product, we will gladly accept items for refund within 7 days. All returned items must be unaltered, unworn and in salable condition. Most refunds will require the product to be sent back to our facility if it has already been shipped, but if it is not possible to ship the item back to our facility you might be eligible for a 50% refund.
We will issue refunds on items damaged in transit, and ONLY if we are unable to replace that item. We will require a photo of the damage item. We will not issue refunds for items confiscated by your local Customs.
It is the BUYERS responsibility to check with their local Customs office to make sure they are buying a product that does not violate local laws. If Customs should confiscate or return a package to us, the BUYER is responsible for all shipping charges to and from us. Belle Imi is not responsible for confiscated goods or undelivered goods.
If you need to return an item due to damage by the shipper, please email us at email@example.com. including a photo of the damaged item, and we will replace it at no additional cost to you.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.